Your Google reputation
Connect Telegram to your staffma account, get your reports and manage it all from Telegram.
- Connect Telegram
- Google reviews
- Reply
- Your weekly report, every Monday
SERVICE QUALITY
Ratings for every team member
GUEST EXPERIENCE
Hear from guests while the visit is still fresh.
Your Google reputation
Lovely dinner, and the service was spot on.
Your restaurant at a glance
- Guest feedback
- Team performance
- Trends over time
- Weekly reports
Great service, recognised and rewarded.
Trusted score
4.8
Daily tasks on track
Assign routines and see what is done.
A scan, a star, a record that stands up.
Every guest rating reaches the person who earned it, and the record behind it is one an owner can act on.
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FOR RESTAURANT OWNERS
What staffma gives your restaurant
Six questions owners ask before they start.
How does staffma help us improve service quality?
staffma helps you understand how guests experience your team's service. Use real customer feedback to recognise strengths, identify areas for improvement, and help your team deliver a more consistent guest experience.
How can staffma help us receive more customer feedback and reviews?
staffma makes it easy for guests to rate the staff member who served them through a personal QR code. After completing the staff-rating flow, guests can be directed to the restaurant's Google review page through the existing integration. This creates a convenient opportunity for guests to share their experience without unnecessary friction.
How can staffma support our Google visibility and online reputation?
staffma connects staff feedback with a convenient opportunity for guests to leave an honest review on Google. By making the review process accessible and helping your team improve the guest experience, staffma can support your efforts to build a stronger online reputation and increase your opportunities to receive genuine customer reviews.
How can we maintain better control over service quality?
See how guests evaluate your team's service and identify patterns that deserve attention. staffma helps restaurant owners and teams understand their performance, recognise recurring issues, and make more informed decisions about service quality.
How can staffma motivate and recognise our staff?
Verified guest feedback helps you recognise employees who deliver excellent service and identify opportunities for coaching and development. Give your team clearer feedback about the experience they create for guests.
How does staffma help our team work better together?
Give owners and staff a shared view of service feedback and team performance. Use those insights to discuss what works well, address recurring problems, and work together toward a better guest experience.
Staff reward points are never based on Google reviews.
Turn Every Guest Experience Into Insight
Collect direct guest feedback through STAFFMA and discover what your customers really think about their experience.
Reward Your Team
Staff members earn points from positive customer feedback and can turn their achievements into real rewards.
Build a Reputation You Can Trust
STAFFMA turns verified customer feedback into a trusted restaurant rating and a clearer view of team performance.
The restaurant reality
Five everyday problems. One connected answer.
Guest feedback, team performance, recognition, Google reviews and daily routines usually live in different places. staffma brings them together, so progress in one area supports the next.
Problem: Guests leave without saying how their visit went
Solution
Instant feedback through each team member's personal QR
Problem: Individual service is hard to measure
Solution
Ratings for every team member and a trusted score for every restaurant
Problem: Satisfied guests rarely think of leaving a Google review
Solution
An optional Google review invitation after every rating
Problem: Your best people go unnoticed
Solution
Points, rewards and recognition, on your terms
Problem: Checks and paperwork eat into your time
Solution
Daily tasks, tip records and weekly reports in one place
SMARTER HOSPITALITY
Turn Guest Feedback Into Your Restaurant’s Advantage
STAFFMA connects guest feedback, team performance and restaurant reputation in one simple platform. Give your guests a voice, recognize your best staff, and build a clearer picture of what makes your restaurant stand out.
BUILT FOR BETTER HOSPITALITY
Everything You Need to Build a Better Guest Experience
Listen to Your Guests
Collect direct, verified feedback from the people who experience your restaurant every day.
Recognize Your Team
See individual staff performance and reward the people who consistently create great experiences.
Turn Feedback Into Rewards
Let your team turn earned staffma points into valuable rewards and benefits.
Grow Your Restaurant Reputation
Build a trusted staffma rating based on real customer feedback and give your restaurant greater visibility.
Everything your team's service touches
One platform for the feedback your guests leave and what your team does with it.
A code of their own
Every staff member has their own QR on their phone. A scan opens the rating for that person.
The whole team, one view
See what guests said, how each person's score is moving, and who could use support.
A score that resists noise
Small samples are stabilised, so one difficult night does not define somebody.
Thirty seconds, no app
Five stars and a sentence from the guest, then an honest Google review for guests who want to leave one.
Recognition they can spend
Good service earns points, and staff spend them with partner businesses.
Tips and payouts, tracked
Card and cash tips, each person's share, and a record behind every payout request.